Would someone pay to use your restroom? According to an annual survey conducted by Bradley Corporation, the numbers prove that many Americans actually might. Approximately 56% of Americans claim that they would pay to use a public restroom as long as it was sanitized and well maintained. With this in mind, how much might someone pay to use yours? This may be just another great reason to keep your restroom professionally maintained throughout the year.
How Much Would You Pay?
Nearly half of Americans (45%) would be willing to pay a quarter and nearly 30% say they would pay 50 cents. A surprising 6% would even pay as much as a dollar to use well maintained facilities. But how maintained is well maintained? Survey respondents claim that a well maintained restroom to their liking would be clean and stocked with toilet paper, soap, and paper towels. Many added that unflushed toilets, along with malfunctioning stall doors and empty toilet paper dispensers are among some of the many culprits of their poor restroom experiences.
Your Restroom and Your Reputation
One of the most important conclusions drawn from this survey was the impact of a customer restroom experience on the reputation of a business. Over half of respondents claimed that they would not plan on returning to a business where they experienced a poorly maintained restroom. This is an especially important point for restaurants because of the strong association of the restroom with the kitchen, as 82% of respondents would assume that an unsanitary and poorly maintained bathroom would be somewhat indicative of an unsanitary kitchen.
Showing Customers that You Care
Another significant conclusion from this survey is the way in which a well maintained restrooms shows customers that management cares about them and their business. Nearly half (47%) of respondents argue that an unsanitary restroom is an indicator that a business may not care about its customers, along with an additional 46% claiming that it may also be a sign of poor management within the business. Let your well maintained restroom not only shine for a great customer experience, but also to show them that you and your team care and appreciate their business.
Restroom Sanitation with Enviro-Master
Enviro-Master is the expert in the Mid-Atlantic area – get a free restroom evaluation. Owner Neil Middleton is determined to promote great restroom hygiene. Enviro-Master Services has been listed as one of the Top 50 New Franchises by Entrepreneur Magazine. Now servicing the entire DMV area. We kill the germs that kill your business. Call the Germbusters!
If you’re looking for a solution to your dirty, nasty, odor filled-restrooms, contact us, 443-472-2748. We look forward to hearing from you. Make sure you follow us on Facebook, Google+, LinkedIn, and Twitter for more information and updates from Enviro-Master of Mid-Atlantic.