An unpleasant, bad-smelling restroom is a quick way to send your customers running for the door. Even something as minor as a few pieces of toilet paper on the floor can leave a bad impression, so when a customer is faced with worse – such as a foul odor or a floor that clearly has not been scrubbed in weeks – then they may even tell their friends to avoid your business. The state of your restroom is a reflection of your business, and if customers don’t feel that you are taking care of it then they may think you do not value their business. These are just a few of the reasons why it is so important to take the state of your restroom seriously and ensure that your customers have a positive experience each and every time they use your restroom.
Why is restroom sanitization so important?
First impressions can make or break a customer’s opinion of your business, so savvy managers must do all they can to ensure that clients have a good restroom experience. Here are a few facts to help you realize just how dirty most public restrooms are:
- Customers will equate the state of your restroom with the cleanliness of the rest of your business. In fact, a recent study showed that 86% of American adults believe the state of a restaurant’s restroom reflects the state of its kitchen, and 75% would never return to a restaurant with a dirty restroom.
- Most Americans do not wash their hands properly, which means that any bacteria that they come into contact with while in the stall will then transfer to the sink, paper towel dispenser, and any other surfaces they touch.
- When a toilet doesn’t have a lid, every single time the toilet is flushed, low levels of fecal bacteria will contaminate not only the toilet seat but also the entire stall area as well.
- These pathogens not only contaminate hard surfaces, but they linger in the air as well. In fact, bacteria-laden particles can stay suspended in the air for up to 20 minutes after a toilet has been flushed.
These are only a few reasons why proper restroom hygiene is so important for your facility’s restroom. Give Enviro-Master of Mid-Atlantic a call today to schedule your free Restroom Scorecard and find out just how germy your restroom really is.
At Enviro-Master of Mid-Atlantic, we are here to help you do just that. Our restroom sanitization services are designed to not only provide a positive customer experience, but also create a healthier environment for your employees as well. We offer restroom sanitization services to commercial clients in Washington, D.C., Northern Virginia, and Maryland, including Howard County, Anne Arundel County, Frederick County, Montgomery County, and Prince George’s County. Enviro-Master of Mid-Atlantic, is a member of the Enviro-Master national franchise system, serving clients nationwide.